Vodien Knowledge Base

Help Topics

• Pre-Signup

  (10 Articles)

  • How to Get Started with Vodien
  • Do You Have 24/7 Customer Support
  • Difference Between cPanel and WHM
  • Domain Transfer vs Data Files Transfer
  • Vodien’s Operating Hours

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• Account Manager

  (15 Articles)

  • How to Update Account Manager Logins
  • How to Access the Account Manager
  • How to Retrieve Account Manager Password
  • How to Manage Payment Settings
  • How to Register Domains in Account Manager

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• Billing

  (19 Articles)

  • How to Request for a 30-Day Money-Back Guarantee Refund
  • Hosting Adhoc Fees
  • How to Renew a Product or Service
  • How to Pay Invoices Due
  • How to Set Email Hosting Auto Renewal

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• Domain Names

  (51 Articles)

  • What Is DNS
  • How to Obtain Your Domain Password
  • How to Do Website Redirect
  • Change Nameservers
  • How to Transfer Domain Name Away from Vodien

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• Email Hosting

  (109 Articles)

  • What are POP and IMAP Settings for Outlook Office 365
  • How to Set up Microsoft Exchange on iPhone
  • How to Access Webmail
  • How to Export and Import Emails in Windows Live Mail
  • How to Export and Import Emails in Outlook 2016

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• Web Hosting

  (99 Articles)

  • How to Clone a Website in Softaculous
  • How to Access My Hosting Control Panel
  • How to Do Website Redirect
  • Shared vs VPS vs Dedicated Hosting
  • What Are Your Nameservers

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• FTP

  (13 Articles)

  • How to Upload Files and Folders via FTP
  • How to Connect FTP via FileZilla on Mac
  • What Are My FTP Login Credentials
  • How to Connect FTP with a Browser
  • Getting to Know FTP

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• WordPress Hosting

  (15 Articles)

  • How to Connect Domain or Subdomain to WordPress Hosting
  • How to Create WordPress Staging Site
  • How to Add New WordPress Site to WordPress Hosting
  • How to Transfer Existing WordPress Site
  • How to Access WordPress Panel

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• CMS

  (58 Articles)

  • How to Change Database Configuration in WordPress
  • How to Create Wp-config.php File
  • How to Install Magento Using SSH
  • How to Update a WordPress Theme
  • How to Create and Set Permissions to PrestaShop Logins

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• Design Services

  (13 Articles)

  • Do I Get SSL With Web Design
  • Can I Transfer My Website With Web Design
  • How Many Products Can I Add With Web Design
  • Is Building an Online Store Included With Web Design
  • Can I Create Emails With Web Design

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• SSL

  (13 Articles)

  • Why Is HTTPS Not Showing on Website
  • Is SSL Certificate Included in My Package
  • How to Validate SSL Certificate
  • How to Install SSL Certificate in cPanel
  • What Is SSL

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• SEO

  (19 Articles)

  • How to Export Your Contact Lists
  • How to Submit Website to Search Engines
  • How to Import Your Contact Lists
  • How to Log in to the Mailing List Manager
  • Where to Get Help For Mailing List

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• VPS

  (27 Articles)

  • How to View Disk Size and Usage of the Server
  • How to Set Up SOA Records in WHM
  • How to Change File Permissions Using SSH
  • How to Create a cPanel Account in WHM
  • How to Change Style in Cpanel

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• Dedicated Server

  (20 Articles)

  • How to View Disk Size and Usage of the Server
  • How to Set Up SOA Records in WHM
  • How to Change File Permissions Using SSH
  • How to Create a cPanel Account in WHM
  • How to Change Style in Cpanel

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• Secure Shell

  (12 Articles)

  • How to View Disk Size and Usage of the Server
  • How to Change File Permissions Using SSH
  • How to Install Magento Using SSH
  • Connect SSH via Mac OSx
  • How to Reset Drupal Admin Logins via SSH

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• Web Security

  (3 Articles)

  • What Does WebGuard Monitor
  • Why Is Webguard Not Working
  • Why Is My Site Broken After Malware Removal

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• Affiliate

  (2 Articles)

  • How to Secure Referrals with the Affiliate Link
  • How to Request for Commission Payout for Affiliates

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• Reseller

  (5 Articles)

  • Register custom domain name servers
  • How to Create a cPanel Account in WHM
  • How to Terminate a CPanel Account
  • How to Change cPanel Password in WHM
  • How to Change WHM Root Password

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• Policy

  (2 Articles)

  • Notice and Take Down Policy
  • Does Vodien allow adult content websites?

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• Useful Tips

  (25 Articles)

  • Team Viewer Session
  • TeamViewer QuickSupport App for Mobile Device
  • Familiarize with cPanel Features
  • How to Change the Main Domain on My Hosting
  • Free FTP clients download

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• Video Tutorials

  (19 Articles)

  • Web Hosting Video Tutorials
  • Email Account Setup – Video Tutorials
  • Setup and Using P3 (Plugin performance Profiler) for WordPress
  • Your cPanel Video Tutorials (End User)
  • Setup and Using Under Construction plugin for WordPress

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• Website Builder

  (7 Articles)

  • How to Access the Website Builder
  • How to Manage the Pages in Website Builder
  • How to Manage Website Builder Features
  • How to Publish Site on Website Builder 
  • The Website Builder Interface

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• Email Marketing

  (1 Article)

  • How to Access Your Email Marketing Dashboard

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