How to Request for a 30-Day Money-Back Guarantee Refund Not satisfied with our services? You may request for the 30-day money-back guarantee refund. Within the first 30 days of...
Hosting Adhoc Fees Refer to the list below to see all the Adhoc Fees for the different Vodien products and services you need...
How to Renew a Product or Service If you’ve enabled the Auto-Renewal service for the Domains and Products in your Account, you will automatically be charged before...
How to Pay Invoices Due Keep track of all your Invoices, including unpaid ones, via your Account Manager. Access your Billing History and pay Invoices...
How to Set Email Hosting Auto Renewal Our Auto-Renewal feature allows your Email Hosting plan to automatically renew (7) seven days before its expiry date. To make...
How to Do Bulk Auto Renewal If you have multiple Product Plans — may it be for Domain, Hosting, or other Products — and you wish...
What Is Your Billing Cycle Vodien offers you a variety of Billing Cycles to cater to your convenience and the choices will vary depending on...
What Happens to My Domain When Hosting Is Cancelled Canceling the Hosting account does not cancel the Domain Name. However, if the Domain Name is being used in the...
How to Set up Call-In Pin Your Call-in Pin is a 4-digit number that you provide us, as an added verification, for us to identify you...
How to Set Domain Name Auto Renewal Our Auto-Renewal feature allows your Domain registrations to automatically renew (7) seven days before its expiry date. When Auto-Renewal is...
Product or Service Cancellation A Product or Service can be canceled through the Account Manager by Disabling Auto-Renewal or completely Deleting the Product. Disabling...
How to Pay via Inter-Banking / ATM Funds Transfer Vodien caters to all your needs and highly prioritises your convenience by providing you the option to pay via Inter-Banking...
What Are the Modes of Payment Vodien Accepts Vodien accepts multiple Payment Methods to provide you with the most convenient and hassle-free purchase experience. Below are the Modes...
How to Pay via Cheque / Money Order / Cashier’s Order Vodien caters to all your needs and highly prioritises your convenience by providing you the option to pay via Cheque...
Domain Renewal Email Notification Our system automatically sends Domain Renewal email notifications prior to the expiry of your Domain Names. The schedule for notifications...
How to Add Product or Service Sub-Contacts A Sub-Contact serves as a Secondary Administrator authorised by the main account to carry out actions on behalf of the...
How to Set Product/Service Auto Renewal Our Auto-Renewal feature allows your Product/Service to automatically renew (7) seven days before its expiry date. To make this option...
Is There an Uptime Guarantee for Your Hosting Uptime Definition In web hosting services, Uptime refers to the total time in which your site is online or “up.”...
How to Pay with PayPal What Is PayPal? Paypal is one of Vodien’s chosen merchant credit card processing companies. All credit card transactions are performed...
