The emails can’t be accessed without your email password. In case you forgot your email password or just want to change it for security purposes, you can follow the steps below on how to reset it.
| Note: The steps herein are for Cheapdomains and AustDomains hosting legacy plans. If you have another kind of hosting plan, follow the steps on how to change email password in cPanel and in Email Exchange instead. |
Step 1. Log in to Control Panel or the Hosting Manager.
Step 2. Click Email or the [v] drop–down arrow symbol on its right.
Step 3. Click Accounts from the drop-down menu.
Step 4. Scroll down to Email Accounts section and look for the email address to which you will be changing the password. Use the search box if necessary.
Step 5. Click the corresponding key button on the right of the email address.
Step 6. Enter the new password twice in the boxes provided. Use the Password Generator if necessary.
| Note: Make sure to take note of the randomly generated password when using the Password Generator. |
Step 7. Click the Change Password button to save the changes.
A message appears saying Password Changed.
Access your webmail to verify the change of the email password. Also, update your email server settings on your computer and phone with the new password for the emails to continue to work on those devices.
Please don’t hesitate to contact our 24/7 Singapore or Australia Support Team if you have further questions.
