How to Create Email Forwarding in Hosting Manager

A professional business email address is always provided to customers for credibility. If you want to skip the hassle of checking each business email addressyou can forward emails to your personal email address or to another domain name. This article covers:  

Note: The steps herein are for Cheapdomains and AustDomains hosting legacy plans. If you have another kind of hosting plan, follow the steps on how to create email forwarders and adding domain forwarders instead. Also, consider the sending email limitations when setting up multiple forwarders. 

Adding Email Forwarder

Forward incoming emails from one email address to another by following the steps below.  

Step 1. Log in to Control Panel or the Hosting Manager.  

Step 2. Click Email or the [v] drop-down arrow on its right. 

Email Drop Down in Hosting Manager

Step 3. Click Forwarders from the drop-down menu. 

Forwarders Option in Hosting Manager

Step 4. Click the Add Forwarder button.  

Add Email Forwarder Button in Hosting Manager

Step 5. Enter the username of the email address in the box provided on the leftThis is the email address where the sender sends the email originally.  

Enter Email to Forward in Hosting Manager

Step 6. Enter the full email address in the box provided on the right. This is where the original email gets forwarded to.  

Enter Email Destination in Hosting Manager

Step 7. Click the Add Forwarder button to save the changes.

Add Email Forwarder Button in Hosting Manager

A message appears on the next page saying the forwarder is now added.  

Email Forwarder Added in Hosting Manager

If there is an existing mailbox of the email address to forward, a copy of the email stays on its Inbox. If there’s none, you can only see the email in the mailbox of the destination email address. 

Tip: Multiple destination email addresses can be added by separating each entry with a comma. 

Adding Domain Forwarder

When someone sends an email to a non-existent email address under your domain name, you can forward these emails to another domain name by adding a domain forwarder. Follow the steps below on how to set up one. 

Note: The destination domain name should have a default email address set up for the emails to be forwarded correctly. 

Step 1. Log in to Control Panel or the Hosting Manager.  

Step 2. Click Email or the [ v ] arrow symbol on its right. 

Email Drop Down in Hosting Manager

Step 3Click Forwarders from the drop-down menu. 

Forwarders Option in Hosting Manager

Step 4. Click the Add Domain Forwarder button. 

Add Domain Forwarder Button in Hosting Manager

Step 5. Choose the domain to be forwarded in the left box and enter the destination domain on the right.  

Enter Domain to be Forwarded in Hosting Manager

Step 6. Click the Add Domain Forwarder button to save the changes.  

Save Added Domain Forwarder Button

A message appears on the page saying the forwarder is now added. 

Domain Forwarder Added Message

Important Note: Domain forwarding only takes effect when the system cannot deliver the emails to an address or autoresponder. For example, if a user sends an email to example@yourdomain.com, the following actions may happen:

  • If the example@yourdomain.com or autoresponder exists, cPanel will not forward the email.
  • If the example@yourdomain.com or autoresponder does not exist, cPanel will forward the email.

Please don’t hesitate to contact our 24/7 Singapore or Australia Support Team if you have further questions.  

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