How to Create a New FTP Account

You can create a new FTP user without giving them a direct access to the root directoryThis is useful if you have a developer working on a separate website that you own. In this way, they won’t have access to your hosting account, including emailsstatistics, etc. 

To create new a new FTP account, follow the instructions below: 

Step 1Log in to the cPanel using this link format: http://yourdomain.com/cpanel
Replace yourdomain.com with the Main Domain Name connected to your hosting.
Step 2Click FTP Accounts under Files panel.

Step 3Under Add FTP Account:

a. Choose the right domain name for the FTP account. 
  This can be skipped if it’s for the main domain name. 
b. Enter the desired username, the password twice, and choose the new directory.

Step 4Click Create FTP Account. 

The FTP Account can be used as soon as possible. You may provide the following FTP Credentials to your developers. 

If you require any assistance, or if you encounter any troubles, you may contact our Singapore and Australia Support Team, they’re available 24/7 to help you out.

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