Apart from FileZilla, you have two other options to use, CoreFTP for Windows and Cyberduck for Mac. If you use one of these two, you can download the FTP configuration file to automatically connect to the server. It may ask you for your FTP Password for authentication and security. You may go to this guided links, to get hold of your FTP Credentials or you may go through change your FTP Password.
Follow the steps below for your access to download the FTP configuration file:
Step 1. Log in to the cPanel using this link format: http://yourdomain.com/cpanel/
Replace yourdomain.com with the Main Domain Name connected to your hosting.
Step 2. Click FTP Accounts under Files panel.
Step 3. Under FTP Accounts or Special FTP Accounts section, and on the right, click Configure FTP Client.
Step 4. Click FTP Configuration File either for CoreFTP or Cyberduck.
The file will be saved on your Downloads folder. For information on how to use the downloaded file, click Instructions just right below the download button which opens in a new window.
| Note: If you can’t see an option for FileZilla, you may need to connect to the server manually. Click the link for a guide to connecting via Mac OS or via Windows. |
If you have further questions or require help, please don’t hesitate to contact our 24/7 Singapore and Australia Support Team.
