How to Download and Restore Email Backups via JetBackup

Accidentally deleting an email on an IMAP device deletes it everywhere including the server. Good thing, Vodien web hosting plans have JetBackup that randomly generates a backup and stores it in your cPanel. Below is the list on how often backups are generated based on your hosting package: 

This article covers the following:  

How to Download Email Backups via JetBackup

Follow the steps below on how to download these backups from cPanel. 

Step 1. Log in to cPanel.   

Step 2. Under JetBackup, click Email Backups 

JetBackups Email Backups

Step 3. Click the corresponding GENERATE DOWNLOAD button for the email address and backup date that you want to download.  

Generate Download Button for Email JetBackups

Step 4. Click Add to Download Queue.

Add Email to Download Queue

A message will display that the download request is in progress.  

Download Request In Progress Message

Step 5. On the same page, click the DOWNLOAD button. This button only shows up for generated backups that are ready to download.

Email JetBackup Download Button

This file is saved to your computer.

How to Restore Email Backups via JetBackup 

One can easily restore the emails of an account from a previous date and overwrite the current contents of the inbox. Follow the steps below on how to do it.  

Step 1. Log in to cPanel.   

Step 2. Under JetBackup, click Email Backups.

JetBackups Email Backups

Step 3. Click the corresponding RESTORE button for the email address and backup date that you want to restore. 

Note: This restores the password, emails, and other data for that certain date. It overwrites the contents of your mailbox. Thus, the emails after that backup date won’t be showing.

Restore JetBackup Email

Step 4. Tick the box to confirm the restoration of the account and click Add to Restore Queue 

Add Email Backup to Restore Queue Button

A message will show that the selected backup is added to the queue. 

Selected Backup Added to the Queue Message

Step 5. Check the progress of the restoration by clicking the Queue icon under JetBackup on the cPanel homepage.  

JetBackup Queues

Feel free to contact our Singapore or Australia Support Team if you have further questions. 

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