Email Filter

Global Email Filters (Account-Level Filtering) allow you to create an email filter that will be used by all the email accounts in your cPanel instead of having individual filters. On the other hand, Email Filters (User-Level Filtering) are for individual email accounts. Learn how to create and manage these filters by following the instructions below:

Create global email filter

Step 1. Log in to the cPanel.

cPanel-Login-SS

Step 2. Click on Global Email Filters under Email panel.

global-email-filters

Step 3. Click on Create a New Filter button.

create-new-filter

Step 4.  Enter the Filter Name in the empty field.

filter-name

Step 5. Choose what type of rules you want to use.

 

rules

Option
Description
FromSender’s email address.
SubjectEmail’s subject line.
ToThe email address to which the sender sent the email.
ReplyThe email address at which the sender receives replies.
BodyThe email’s content.
Any HeaderAny part of the email’s header.
Any recipientAny recipient of the email.
Has not been previously deliveredEmails that are still on queue.
is an Error MessageError messages that are detected by the system.
List IDMailing lists.
Spam StatusCheck SpamAssasin filter.
Spam BarBased on the Spam Bar (+) that is set in the SpamAssasin filter.
Spam ScoreTotal number of plus signs (+) in the Spam Bar value, expressed as an integer through SpamAssasin.

 

filter-rules

Option
Description
containsContains the keywords that you define.
matches regexEmails that matches to the regular expression that you define.
does not containEmail does not contain the defined keyword.
equalsEmail exactly matches a defined keyword.
begins withThe email begins with the defined keyword.
does not beginThe email does not begin with the defined keyword.
ends withThe email ends with the defined keyword.
does not end withThe email does not end with the defined keyword.
does not matchThe email does not exactly match the defined keyword.

filter-actions

Action
Description
Discard MessageThe system discards or deletes the incoming email with no failure notice.
Redirect to emailThe system forwards or redirects the email to another email address that you specify.
Fail with messageThe system discards  or deletes the email and automatically send a failure notice to the sender.
Stop Processing RulesThe system skips all filter rules.
Deliver to folderThe system delivers or moves the email to a specified folder.
Pipe to a programThe system sends the incoming email to a specified program.

Step 6. Click on Create button to save changes.

Manage Email Filter

Step 1. Log in to the cPanel.

cPanel-Login-SS

Step 2. Click Email Filters in the Email panel. (Some cPanel accounts may have User-Level Filtering.)

 

Step 3. Select which email address you would like to add a filter rule. Click Manage Filters link.

 

Step 4. Click “Create a New Filter” button.

 

Step 5. Enter the filter name.  Select Rules and Actions.

RULES:

Option
Description
FromSender’s email address.
SubjectEmail’s subject line.
ToThe email address to which the sender sent the email.
ReplyThe email address at which the sender receives replies.
BodyThe email’s content.
Any HeaderAny part of the email’s header.
Any recipientAny recipient of the email.
Has not been previously deliveredEmails that are still on queue.
is an Error MessageError messages that are detected by the system.
List IDMailing lists.
Spam StatusCheck SpamAssasin filter.
Spam BarBased on the Spam Bar (+) that is set in the SpamAssasin filter.
Spam ScoreTotal number of plus signs (+) in the Spam Bar value, expressed as an integer through SpamAssasin.

 

Option
Description
containsContains the keywords that you define.
matches regexEmails that matches to the regular expression that you define.
does not containEmail does not contain the defined keyword.
equalsEmail exactly matches a defined keyword.
begins withThe email begins with the defined keyword.
does not beginThe email does not begin with the defined keyword.
ends withThe email ends with the defined keyword.
does not end withThe email does not end with the defined keyword.
does not matchThe email does not exactly match the defined keyword.

 

ACTIONS:

Action
Description
Discard MessageThe system discards or deletes the incoming email with no failure notice.
Redirect to emailThe system forwards or redirects the email to another email address that you specify.
Fail with messageThe system discards  or deletes the email and automatically send a failure notice to the sender.
Stop Processing RulesThe system skips all filter rules.
Deliver to folderThe system delivers or moves the email to a specified folder.
Pipe to a programThe system sends the incoming email to a specified program.

Step 6. Click Create button.

If you have further questions, please do not hesitate to contact our support team.

Email filter

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