Enable SMTP Authentication for mobile devices

This article contains instructions on how to enable SMTP Authentication for mobile devices (apple mobile device and android). Please be guided by the step-by-step instructions below.

iPhone, iPad and apple mobile devices

Step 1. Go to Settings, Mail, Accounts.

Step 2. Select the email address.

Step 3. Tap Account.

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Step 4. Look for Outgoing Mail Server and tap SMTP.

iphone-smtp-settings

Step 5. Tap the Primary Server.

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Step 6. For the Authentication, select Password and tap Done.smtp-atuhentication-iphone-password

Step 7. Go back to the Account and tap Advanced.

advanced-iphone-smtp-authentication

Step 8. For Authentication, select Password.

smtp-authentication-incoming-settings-iphone

Android

Samsung device

Step 1. Open your Email application.

Step 2. Tap MORE located at the top right.

samsung-more-settings

Step 3. Select Settings.

samsung-settings

Step 4. Tap on the email account.

samsung-email-settings

Step 5. Scroll down and tap Server settings under Advanced settings.

samsung-server-settings

Step 6. Scroll down, look for Outgoing server and make sure to tick the checkbox for Authentication required before sending emails.

samsung-authentication

If you have further questions, please do not hesitate to contact our support team.

Enable SMTP Authentication for mobile devices

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