FTP credentials

You can create a new FTP username to have multiple users access your webspace. However, you can also use your main FTP login to connect to the file system. The FTP credentials are the following:

FTP username: same as cPanel user login

FTP hostname: ftp. your domain name (example ftp.testdomain.com)

FTP password: same as your cPanel password

Find FTP credentials in cPanel

Step 1. Log in to the cPanel.

cPanel-Login | FTP password

Step 2. Under Files panel, click on FTP Accounts.

FTP password

Step 3. Under FTP Accounts, you can see the list of the FTP users. Take note that the domain name is always your hostname. In case you forgot the password of the FTP user, you can change the information.


If you have further questions, please do not hesitate to contact our support team.

FTP credentials


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