You can create a new FTP username to have multiple users access your webspace. However, you can also use your main FTP login to connect to the file system. The FTP credentials are the following:
FTP username: same as cPanel user login
FTP hostname: ftp. your domain name (example ftp.testdomain.com)
FTP password: same as your cPanel password
Find FTP credentials in cPanel
Step 1. Log in to the cPanel.
Step 2. Under Files panel, click on FTP Accounts.
Step 3. Under FTP Accounts, you can see the list of the FTP users. Take note that the domain name is always your hostname. In case you forgot the password of the FTP user, you can change the information.
If you have further questions, please do not hesitate to contact our support team.