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How to Generate CSR in CPanel

CSR (Certificate Signing Request) is needed to generate the SSL certificate. This set of codes has the company information encrypted like your domain name, company name, locality, and country of operation. This set of information is required for SSL activation and validation

Important Notes:

  • Putting a passphrase to your CSR is optional.  
  • In your CSR passphrase, make sure to only include alpha-numeric characters and do not use any International Phonetic Alphabet (IPA) characters/symbols. Otherwise, you’ll encounter an error. 
  • When making your CSR, use 2048-bits to satisfy industry standards. No worries, this is the default and recommended key type when generating CSR in cPanel. 

Follow the steps below on how to generate CSR in cPanel.  

Step 1. Log in to cPanel.    

Step 2. Click SSL/TLS under Security. 

SSL TLS Option in cPanel

Step 3. Choose RSA, 2048-bit and click Save.

SSL Default Key Type in cPanel

Step 4. Scroll down and click the Generate, view, or delete SSL certificate signing requests link.  

Generate CSR Link in cPanel

Step 5. Enter the following required information in their corresponding fields.  

  • Domain – Enter the domain name that the SSL certificate covers. Your subdomains may or may not be covered depending on your SSL package. Verify this with your SSL provider.  
  • City – Enter the city where the business is operating or registered. 
  • State – Enter the state where the business is operating or registered. 
  • Country – Choose the country where the business is operating or registered. 
  • Company – Enter the legally-registered name of your business. 
  • Email – Even if there is no [*] asterisk in this field, enter the email address where you can be contacted for verification of domain ownership. 

Step 6. Click Generate.  

Generate CSR or Certificate Button

Step 7. The next page displays the CSR. Copy everything inside the box and send it to your SSL certificate provider. It should look like the set of codes shown below. 


Feel free to contact our Singapore or Australia Support Team if you have further questions. 

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Updated on June 7, 2021

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