How to add Product or Service sub-contact?

The following are the guidelines to assist you on how to add hosting (product or service) sub-contact:

Step 1. Log in to your Account Manager.

Step 2. Select the category that your product is in. Example: Business

If you have more than 1 hosting plan, it will show you the list of the packages.

Step 3. Click on the product you wish to add the sub-contact.

Step 4. Select on the type of contact you want to edit.

  1. Admin Contact – Administrative access/Owner appointed contact
  2. Tech Contact – Technical related access
  3. Billing Contact – Billing related access
  • Modify – to edit current details
  • Assign New – to assign the product to a different billing account   

To modify

Step 1. Edit the existing information and click “Update”.

To assign new Existing Customer

Step 1. Select Existing Customer.

Step 2. For existing customer, select either Customer’s ID or Username.

Step 3. For Username, enter the registered email address of the sub-contact.

For Customer ID, enter the customer ID of the sub-contact.

Step 4. Click Assign New ID.

To assign New Customer

Step 1. Enter the necessary information and click Create Contact.

Step 2. Provide the login credentials to the sub-contact.

Once the sub-contact logs into their Account Manager, they would be able to view the product and have access depending on their Contact Type.

  • Admin Contact – Administrative access/Owner appointed contact
  • Tech Contact – Technical related access
  • Billing Contact – Billing related access

Do not hesitate to contact our support team if you have further questions.

add Billing sub-contact

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