How to Create Email Filter

Email filters allow you to create a rule for any incoming messages to a specific email account or to all the accounts that you have. Once you set these rules and you receive messages, the system will automatically perform the rules on the message, either redirecting to a different folder or delete it.

As mentioned previously, you have two ways of creating an email filter:

Before proceeding with the steps below, you’ll need to consider if the filter you’re going to create is beneficial for you alone or everyone with your domain.

Global Filter

Step 1. Log in to the cPanel using this link format: http://yourdomain.com/cpanel/
Replace yourdomain.com with the Main Domain Name connected to your hosting.
Step 2. Under Email panel choose Global Email Filters.

Step 3. Click on Create a New Filter.

Step 4. Fill the empty fields:

Rules

OptionDescription
FromSender’s email address.
SubjectEmail’s subject line.
ToThe email address used to send the message.
ReplyThe email address which the sender receive replies.
BodyThe email’s content.
Any HeaderAny part of the email’s header.
Any RecipientAny recipient of the email.
Has not been previously deliveredEmails that are still on queue.
Is an Error MessageError messages that are detected by the system.
List IDMailing lists.
Spam StatusCheck SpamAssasin filter.
Spam BarBased on the Spam Bar (+) that is set in the SpamAssasin filter.
Spam ScoreTotal number of plus signs (+) in the Spam Bar value, expressed as an integer through SpamAssasin.
OptionDescription
containsContains the keywords that you define.
matches regexEmails that matches to the regular expression that you define.
does not containEmail does not contain the defined keyword.
equalsEmail exactly matches a defined keyword.
begins withThe email begins with the defined keyword.
does not beginThe email does not begin with the defined keyword.
ends withThe email ends with the defined keyword.
does not end withThe email does not end with the defined keyword.
does not matchThe email does not exactly match the defined keyword.

Actions

ActionsDescription
Discard MessageThe system discards or deletes the incoming email with no failure notice.
Redirect to emailThe system forwards or redirects the email to another email address that you specify.
Fail with messageThe system discards or deletes the email and automatically send a failure notice to the sender.
Stop Processing RulesThe system skips all filter rules.
Deliver to folderThe system delivers or moves the email to a specified folder.
Pipe to a programThe system sends the incoming email to a specified program.

Step 5. Click Create once done.

Email Filter

Step 1. Log in to the cPanel using this link format: http://yourdomain.com/cpanel/
Replace yourdomain.com with the Main Domain Name connected to your hosting.
Step 2. Under Email panel choose Email Filters.

Step 3. Look for the email address and click Manage Filters.

Step 4. Click Create a New Filter button.
Step 5. Fill the empty fields:
Check the Rules and Actions for more information.

Step 6. Click Create once done.

If you’ve faced any troubles, please don’t hesitate to contact our 24/7 Singapore or Australia Support Team. They’ll be happy to help out.

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