How to Disable and Enable SiteSentry Alerts

With your initial upload or development phase of your website, you’ll go through multiple changes within your hosting account since you are constantly updating your files. The email address listed in the Contact Information on cPanel, you can temporarily disable the SiteSentry alerts during your work-in-progress.

To disable SiteSentry, you can create a flag file (.disable-sitesentry) on the Home Directory, which will trigger a “no delivery” action. You may skip through the article be clicking the links below to either:

Disable SiteSentry Alerts

Here are the steps on how to disable SiteSentry alerts:

Step 1. Log in to the cPanel using this link format: http://yourdomain.com/cpanel/
Replace yourdomain.com with the Main Domain Name connected to your hosting.
Step 2. Click File Manager under Files panel.

vodien web hosting file manager cpanel

  • Select Home Directory (home/username).
    file manager home directory web hosting cpanel
  • Click Settings on the top-right. Check Show Hidden Files (dotfiles).
    file manager settings web hosting cpanel
    show hidden files dot files vodien web hosting
  • Click Save.

Step 3. Click New File. Type .disable-sitesentry in the New File Name field.

file manager adding file dot file

Step 4. Click Create New File to save.

Enable SiteSentry Alerts

Here are the steps on how to enable SiteSentry alerts:

Step 1. Log in to the cPanel using this link format: http://yourdomain.com/cpanel/
Replace yourdomain.com with the Main Domain Name connected to your hosting.
Step 2. Click File Manager under Files panel.

vodien web hosting file manager cpanel

  • Select Home Directory (home/username).
    file manager home directory web hosting cpanel
  • Click Settings on the top-right. Check Show Hidden Files (dotfiles).
    file manager settings web hosting cpanel
    show hidden files dot files vodien web hosting
  • Click Save.

Step 3. Locate and click on the file .disable-sitesentry.
Step 4. Click Delete on the menu. Or, right-click and choose Delete.

delete dot file enable sitesentry

Step 5. Click Confirm.

confirm deletion of dot file vodien cpanel

Please don’t hesitate to contact our 24/7 Singapore or Australia Support Team if you have further queries.

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