How to Fix Error 403

Error 403 is also known as a Forbidden Error. This means that the server does not have access to the files or folders due to the permission. Or there are no files on the system.

Troubleshooting

Here are some ways you can follow to solve the error:

1. Check the permissions of your files and folders on the File Manager.
You need to log in to your cPanel and check these permissions. Permissions should be:
Files644
Folders755
Click the guided link on how to change file permissions via the cPanel.

2. Make sure that the File Manager has files.
An empty File Manager or server would mean that when someone access your website, they won’t be seeing anything. To be guided, click the guided link for the list of valid home pages.

Please don’t hesitate to contact our 24/7 Singapore or Australia Support Team if you have further queries.

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