How to request for 30 days money-back guarantee refund?

Are you not satisfied with our services? You may request for the 30 days money-back guarantee refund. 

Within the first 30 days of our service, you can request for a 100% refund of your web hosting fees (for the “Web Hosting” category of products, such as webValue, webExpert, webPlus, etc). Do email a request to our Billing Department at

Note: Domain names are non refundable, all registrations/transfers/renewals are final. This is because once a domain is registered/transferred/renewed, payments are made directly to the Domain Registry and we are unable to request a refund from them.

Need more help with your billing? Contact us today!

30 days money-back guarantee refund

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