If your current hosting plan is cannot handle the updates and changes done for your website, we recommend upgrading it to the next plan or the best plan for your website. This is to cater future updates to your website or email.
When you upgrade your hosting services, this will be under the same server, i.e. from webValue upgrading to webPlus, all data are carried over automatically. In this case, no downtime will happen during the upgrade. However, it is not advisable to make any changes on your account during this process.
You can follow the steps below once you’re ready with the upgrade. These steps applies to both Email and Web Hosting upgrade:
Step 1. Visit Vodien SG or AU website.
Step 2. Click My Account at the top of the page.
Step 3. Make sure that Account Manager is selected from the drop-down list.
Step 4. Enter your username and password, click Log In.
Step 5. Click the service you’d like to upgrade, either Email or Web Hosting.
If you only have one Web or Email Hosting service, you’ll be redirected to its management page.
Step 6. Click Upgrade beside the plan of your hosting.
Step 7. Choose the next plan you’d like to upgrade to. Click Pay Now.
Step 8. Choose the Payment Type or use your My Credit if you have extra Account Credit.
Step 9. Review your payment information and click Pay & Activate.
Once done, an email will be sent for the confirmation. We recommend waiting at least an hour before doing changes with your website.
Please don’t hesitate to contact our Singapore or Australia Support Team, they’re open 24/7.