From 1st January 2014,
1. Newly registered ICANN domain names (ie. .com, .net and .info)
2. Updates made to contact details or change of email address
3. Transfers a domain and modified the contact details
Clients will be required to verify the contact details by responding to the verification email that is sent to the registrant contact email address. Failing to respond to the verification email within 15 days will result in deactivation of the domain.
If you fail to receive the verification email, or require further assistance, feel free to drop an email to email@example.com with your domain name and our support team will attend to you shortly.