To receive technical support, follow this guideline:
- Check through our Knowledge base
- If your issue is not inside Knowledge base, email our SuperSupport Team.
- For urgent request such as account inavailability, please call us. Our phone support is 24/7 Tel: 6288 6264
(Note: You will need to send a support ticket and provide us with the ticket number when asked)
- You may also access our Contact page.
When submitting a ticket, please include the following:
- Your domain name
- Your problem
Requests pertaining to the below mentioned list will not be available through phone, please submit a ticket
- Account password reset
- Retrieval of lost Billing account information
- Domain transfer password request
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