What are POP and IMAP Settings for Outlook Office 365

It is advisable for your Email Exchange and Microsoft 365 email accounts to be set up with Exchange ActiveSync protocol to synchronise emails, calendars, tasks, and contacts across all devices. But if there is a need for you to set up your email exchange account as either POP or IMAP, see the settings below and the steps on configure it.  

Step 1. Open Outlook App 2016 or Outlook App for Microsoft 365

Open Outlook App on Windows

Step 2. Click File on the upper left side of the window and choose Add Account.

File Tab on Outlook App

Add Account Option in Outlook

Step 3. Enter the email address in the box provided then click Advanced Options.

Email Address Field on Outlook

Advanced Options on Outlook

Step 4. Tick the box provided for Let me setup my account manually. Then, click Connect. 

Let me setup my account manually Checkbox

Connect Email Button on Outlook

Step 5. Click the email protocol that you want to use for this setup. You can only choose one. Follow this link to know the difference between POP and IMAP 

Choose IMAP or POP on Outlook 2016

Step 6. Enter the following email server settings in their corresponding boxes:  

 

IMAP 

POP 

Incoming mail Server 

outlook.office365.com 

outlook.office365.com 

Port 

993 

995 

Encryption method 

SSL/TLS 

SSL/TLS 

Outgoing mail Server 

smtp.office365.com 

smtp.office365.com 

Port 

587 

587 

Encryption method 

STARTTLS 

STARTTLS 

 

Note: Always leave the Require Logon using Secure Password Authentication (SPA) box unchecked unless your Internet Service Provider (ISP) tells you otherwise.

Step 7. Click Next. 

IMAP Settings on Outlook for Office 365

Step 8. Enter your email password in the Password field and then click Connect. 

Outlook Password Field

Connect Button After Entering Password

Step 9. A message stating that the account has been successfully added shows on the next page. Click Done to start accessing your mailbox via Outlook. 

Outlook Account Successfully Added

Feel free to contact our Singapore or Australia Support Team if you have further questions. 

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