You may check the performance of your hosting connection by pinging your IP address. Please be guided by the instructions in this article on how to perform a ping.

Perform a Ping for Mac OSx

Step 1. Open up your Network Utility.

Step 2. Type in the IP address or website name in the field and click on Ping button. (Replace vodien.com with your actual domain name or IP address.)

Example Results:

Perform a Ping for Windows 7 and older

1) From your task bar, click the start button.

2) Click Run…
3) In the text field, type “cmd”.

4) Click Ok.
5) Type in ping $ipaddress where $ipaddress is the destination server’s or the domain name and press Enter of your keyboard.

6) Copy the results and provide it to us.

For Windows 8 and higher

Step 1. Open Windows and search for cmd.

Step 2. In the command prompt, type in ping $ipaddress where $ipaddress is the destination server’s or the domain name and press Enter of your keyboard. (Replace vodien.com with your actual domain name or IP address.)

Example Results:

If you have further questions, please do not hesitate to contact our support team.