Recover deleted folders and files with the backup and recovery system that Vodien has. Continue reading this article for more information.
Vodien Backup Coverage (Files & Folders)
Vodien Data Backup is available for all WEB HOSTING and BUSINESS HOSTING plans which is powered by JetBackup and will automatically generate backups on a daily or weekly basis. For all Web Hosting packages, you may avail the Premium Data Backup Addon.
WEB HOSTING Plans – Weekly Backup, up to last 2 weeks (1 copy per week)
BUSINESS HOSTING Plans – Daily Backups, up to last 7 day (7 copies)
Premium Data Backup Addon for WEB HOSTING
Remote Automatic Data Backup (For Files & Folders)
- Last 7 Days – 7 Copies
- For webValue & webPlus: S$5 per month
- For webExpert, webElite & webUltimate: S$10 per month
- The premium data backup addon option includes one free restoration request per month, and will provide up to last 7 days – 7 copies of backup.
- For additional restoration request, it will be chargeable at S$25 per incident. The mentioned restoration request will be done via Jetbackup.
- For Reinstatement and Restoration for Terminated Accounts: Clients have the responsibility to ensure that their hosting services are duly paid. Each request will be chargeable up to S$150. This though is subjected to the availability of the backup copies. Our technical engineers will need to investigate before we can confirm that we can provide the backup copies.
Vodien Backup Coverage (For Disaster Recovery Only)
Virtual Private Servers Hosting Plans – Daily Backups, up to last 1 day (1 copy)
Email Hosting Plans – Weekly Backup, up to last 2 weeks, (1 copy per week)
NOTE: Disaster recovery services are purely administered in cases of complete server or hardware failure to restore all affected VPS accounts.
Vodien Backup Coverage (For Dedicated Servers Only)
Dedicated Servers – Please get in touch with our SuperSupport Staff for a quote.
Our backup includes your complete site, website files, emails, databases, and any other configuration at the point when the backup operation is taken.
Backups dated older than the retention date will be automatically overwritten with new backups. To obtain a copy of your backup, you may use the JetBackup or open a support ticket to us requesting for your backup.
All customers are still encouraged to perform their own backups regularly specially before making any major changes to their websites.
Kindly contact our Support Team for the most recent backup policies. The information provided above are guidelines only.
You may contact our Sales Team for the subscription of the Premium Backup Addon Service.
Additional subscription can be made for backup service, kindly contact our sales team on this.