There are several ways on how you can reset Magento admin password. This can be done through the following:
Reset Magento Admin Password in Admin Site
This assumes that you have access to your admin site and you only want to change the password.
Step 1. Log in to your Magento Admin page.
Step 2. Click the drop-down arrow next to your username and select Account Setting.
Step 3. Enter the password and click Save Account.
Reset Magento Admin Password via Forgot Password Link
This is assumes that you know the email address you are using for the Magento admin site but does not know the password or forgot it.
Step 1. Access your Magento admin page.
Step 2. Click “Forgot your password?” link.
Step 3. Enter the email address and click “Retrieve Password”.
Step 4. An email containing a reset password link is sent to you. Click the link.
Step 5. Enter the new password and click “Reset Password”.
Password has been updated successfully, you may now log in to your Magento account.
Reset Magento admin password via phpMyAdmin in the cPanel
Follow the steps below if you do not remember the email address and password you are using for your Magento admin. Before you proceed, it is highly suggested to back up your website files and database.
(Note: Database names and Magento prefix in the images below are only examples. Make sure to locate the correct database for your Magento website.)
Step 1. Log in to the cPanel.
Step 2. Click on phpMyAdmin under Databases panel.
Step 3. Locate your Magento database and click admin_user.
Step 4. Click Edit. (Tip: You may also follow the steps in Forgot Password if the email address that is shown in the database is still accessible.)
Step 5. Look for the password. Change its value to your new Magento password.
Step 6. Select MD5 for the function.
Step 7.Scroll down and click “Go”.
If you are not confident to make any of the modifications mentioned above, you may have our Application Support Engineers help you with an ad-hoc fee per request.
If you have further questions, please do not hesitate to contact our support team.