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Is SSL Certificate Included in My Package

SSL certificate is included in webGuard and in all Business Hosting packages. For other hosting packages, you may purchase SSL certificate as an add-on product. SSL support is available for all hosting packages. 

Check the scope of SSL support below.  

  • SSL certificate is provided by someone else but the website is hosted with Vodien. 

CSR must be generated from the cPanel where your website is hosted. Follow this link on how to generate CSR in cPanel. If you have a WordPress hosting or you don’t have access to cPanel send us an email from the registered email address of your Vodien account. The email should state the domain name and the request for a CSR. Contact us back once you receive your SSL certificate so that our SSL support can install it for you. 

  • SSL certificate and web hosting are both with Vodien. 

Our SSL support handles the installation for you. If your website is still insecure after 48 hours, feel free to contact us. You may need to do few more steps if you have purchased Premium SSL + EV package. 

  • SSL is provided by Vodien but the website is hosted somewhere else. 

Follow this link on what to do if you purchase ssl from Vodien with external hosting. 

Feel free to contact our Singapore or Australia Support Team if you have further questions. 

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Updated on June 7, 2021

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