Use other mail servers [MX records]

Hosting emails with another provider requires you to change the MX records (mail servers) of your domain name.

Please be guided by the instructions below on how you can use other mail servers.

Add/Edit mail servers via cPanel

Step 1. Log in to the cPanel.

mail servers

Step 2. Under Email panel, click on Zone Editor under Domains panel.

Step 3. You can see the list your domain name added to the hosting account. Click +MX Record if you do not have MX record yet. Otherwise, click Manage and proceed to step 5.

Step 4. If you have clicked on +MX Record, a pop-up window will show. Enter the following data:

  • Priority number
  • Destination

Click on “Add an MX Record” button. If you have more than one mail server, do the same steps.

Step 5. If you have clicked Manage, look for the current MX record and click Edit.

Step 6. Enter the new mail server “Priority” and “Destination”.

Step 7. Click “Save Record” button to save the changes.

Note: It will take 12-24 hours for the DNS to propagate.

Add mail servers via Account Manager

If your domain name is registered and hosted with Vodien, you can use other mail hosting provider by adding the mail servers through the Account Manager.

Step 1. Log in to your Account Manager.

Step 2. Click ‘Domains’.

Step 3. Choose the domain that you wish to add the DNS Record.

Step 4.  Locate External Editor DNS and click “Manage DNS”.

You will be redirected to the DNS page of your domain name. From there, scroll down and look for the MX record. Edit the default MX record of the domain name by changing the current mail server and priority number (Preference as shown in the screenshot.)

Step 5. If you have more than one mail server, scroll down, click the drop-down arrow, select MX and click “Add”. However, if you only have one MX record, proceed to step 7.

Step 6. Enter the following data:

  • Domain name – by default this will show your domain name
  • Destination – Fully qualified domain name
  • Priority – Integer

Step 7. Click “Update” button to save the changes.

Note: It will take 12-24 hours for the DNS to propagate.

If you have further questions, please do not hesitate to contact our support team.

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