Vodien’s Operating Hours

Need help? Vodien’s customer support is available free of charge and always happy to assist you with your queries and concerns, right away.

Please be guided by Vodien’s Operating Hours as follows:

24/7 Technical SuperSupport Team:

• Operating Hours (UTC+8): 24/7
• Phone: (SG) +65 6914 7888 (Press 2), (AU) 1300 863 436
• Email: support@vodien.com
• Chat: Click the Chat icon on the lower-right side of this page, or on any page within the Vodien website.
• Email Ticket: Visit our SG or AU Contact Us page and click on the Send Email link corresponding to the department that you wish to contact under Email, then fill out the form that appears below it. (Most tickets can be resolved within 6 hours.)

Sales Department:

• Operating Hours (UTC+8): Monday-Friday, 9:00 AM-6:00 PM (excluding public holidays)
• Phone: (SG) +65 6914 7888 (Press 1), (AU) 1300 863 436
• Email: sales@vodien.com
• Email Ticket: Visit our SG or AU Contact Us page and click on the Send Email link corresponding to the Sales option under Email, then fill out the form that appears below it. (Most tickets can be resolved within 6 hours.)

Billing Department:

• Operating Hours (UTC+8): General Billing Support – 24/7
  Finance Team (for payment verification only) – Monday-Friday, 10:00 AM-5:00 PM (excluding public holidays)
• Phone: (SG) +65 6914 7888 (Press 3), (AU) 1300 863 436
• Email: billing@vodien.com
• Email Ticket: Visit our SG or AU Contact Us page and click on the Send Email link corresponding to the Billing option under Email, then fill out the form that appears below it. (Most tickets can be resolved within 6 hours.)

Do not hesitate to contact our 24/7 Singapore or Australia Support Team if you have further questions.